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LEARNING SYSTEMS & KM |
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CONSULTING INNOVATION MANAGEMENT PROJECT MANAGEMENT MAINTENANCE MANAGEMENT CHANGE MANAGEMENT KNOWLEDGE MANAGEMENT ABOUT..... |
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Knowledge Management (KM) systems need to be integrated with Learning Systems (LS), a hybrid system. It is the tool, the social interaction, that helps changing data into information, then finally into knowledge. It is the art of using available data, ordering, compiling and processing it into useful information, drawing comparisons and conclusions. Finally, this information only becomes knowledge once it is applied in your relevant work environment, a complete cycle which end in the development of a skill or ability. Learning Systems should be complete with evaluation and assessment incorporated. A Certificate of Attendance is no good, competency assessments are critical should one want to compete with the leaders or on international level. For decades, companies have been sending their employees for training without them reaching the end of the learning cycle, many of us receive training, but it does not mean that we learned something. Companies also need to train new employees continuously due to a high staff turnover. This would be like treating a symptom, rather than solving a problem or managing a dilemma. Best starting point in this regard would be an Employee Satisfaction Analysis. Companies need to react proactive to prevent organizational amnesia. Industry leaders value, protect and cultivate their employees´ intellectual property, skills, experience and knowledge, also now are being considered as capital assets. Most hardware and software providers have been offering inexpensive out-of-the-box solutions that are expected to enable Knowledge Management. Such off-the-shelf solutions are expected to offer the means for storing pre-defined recipes in information databases, which may be later used for crunching out predetermined solutions based on pre-defined parameters. Information systems like that are good, only for mature learners who have the motivation and discipline to learn on their own. Mature learners, learn at their own pace and despite having a Computerized Information System, it is no guarantee that the right information is available or found at the right time to turn into Knowledge. None the less, Computers and communications systems, on the other hand, are good at different types of things. For capture, storage, transformation and distribution of highly structured information that changes rapidly, computers are more capable than people. Past research showed not only that people learn best when they learn from other people, but also that people in general like to share information and teach others. It is also true that people learn best when they have a specific purpose, goal or interest, while others learned best when they were under pressure to get something done. In today's information technology world, information has become endless. Information overload is quite common. It has become even more important to learn specific information; we have to very selective to be efficient. At the end of the day, your employees need to learn specific things, relevant to their work environment. It would take an individualized and customized Learning System integrated with a Knowledge Management System. |
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