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CONSULTING
8 ROLES
WE PLAY
OUR CONSULTING TOOLBOX
OUR MODUS OPERANDI
INNOVATION MANAGEMENT
PRODUCT
DEVELOPMENT
CIP vs. INNOVATION
LEAN CONCEPTS IMPLEMENTATION
CASES
PROJECT MANAGEMENT
5
PHASES
9 KNOWLEDGE AREAS
GENERAL
MAINTENANCE MANAGEMENT
MAINTENANCE DEVELOPMENT
MAINTENANCE MODELS
BENCHMARKING
METHODS TO OPTIMIZE
INTERNATIONAL STANDARDS
CHANGE MANAGEMENT
WHY
CHANGE?
5 PHASES OF CHANGE
BEHAVIORS AND BELIEVES
4 CHARACTERS
CHANGE CONSIDERATIONS
HOW TO CHANGE
KNOWLEDGE MANAGEMENT
LEARNING SYSTEMS
LEARNER TYPES
LEARNING METHODS
LEARNING ASSESSMENTS
SOCIAL ANALYSIS
IMPLEMENTATION
ABOUT.....
WHO WE ARE
OUR VISION
OUR MISSION
OUR STRATEGY
OUR CONSULTANTS
OUR POLICY
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The 8 most important roles our consultants can play are
the:
- Advocator:
proposes guidelines, persuades, direct problem solving, lead and
motivates others.
- Technical Expert:
provides the client with direct information and suggestions, take active
role in problem solving, specialized knowledge, permanent presence on
site till end of contract.
- Trainer/Coach:
trains the clients and develop learning exercises, responsible for micro
processes.
- Moderator:
offers alternatives and participates in decision making, keep a
distance; to become dispensable by transferring knowledge & skills.
- Alternative
Identifier: identifies alternatives and resources, evaluate
consequences, shows correlation of insight, reduces complexity, and
discovers scope of action.
- Fact Finder: gathers
data and stimulates thinking, diagnoses and performs research.
- Reflective Observer:
observes problem solving processes gives feedback, raises issues and
stay on the background.
- Process
Specialist: facilitates methods, proposes and helps the client to
find a solution and develop client problem solving skills, lead clients
to self-realization and self-discovery, being auto-reflective.
The diagram below shows the typical degree of direct consultant
involvement for the different roles and expected client assistance.
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Your Solutions
Designer.
P.O.Box 2715, Krugersdorp, 1740, Gauteng,
South Africa
admin@peproj.com
JOHN F. KENNEDY:
"ASK NOT WHAT YOUR COUNTRY
CAN DO FOR YOU. ASK WHAT YOU CAN DO FOR YOUR COUNTRY."
(The
more you do for others; unconditionally, the more others will do for you;
unexpectedly.)
OLD HEBREW
SAYING:
"HE WHO HATH SAVED ONE LIFE
HAS IT WERE SAVED THE WORLD ENTIRE."
(You
can make a difference, believe it - just do it!)
Change Characters
Understand Change better by
identifying your and other Change Characters.
The Crocodile
This ancient creature survived by
being versatile and adaptive, living in various dimensions.
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