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CONSULTING
8
ROLES WE PLAY
OUR CONSULTING TOOLBOX
OUR MODUS OPERANDI
INNOVATION MANAGEMENT
PRODUCT DEVELOPMENT
CIP vs. INNOVATION
LEAN CONCEPTS IMPLEMENTATION
CASES
PROJECT MANAGEMENT
5
PHASES
9 KNOWLEDGE AREAS
GENERAL
MAINTENANCE MANAGEMENT
MAINTENANCE DEVELOPMENT
MAINTENANCE MODELS
BENCHMARKING
METHODS TO OPTIMIZE
INTERNATIONAL STANDARDS
CHANGE MANAGEMENT
WHY
CHANGE?
5 PHASES OF CHANGE
BEHAVIORS AND BELIEVES
4 CHARACTERS
CHANGE CONSIDERATIONS
HOW
TO CHANGE
KNOWLEDGE MANAGEMENT
LEARNING SYSTEMS
LEARNER TYPES
LEARNING METHODS
LEARNING ASSESSMENTS
SOCIAL ANALYSIS
IMPLEMENTATION
ABOUT.....
WHO WE
ARE
OUR
VISION
OUR
MISSION
OUR STRATEGY
OUR CONSULTANTS
OUR POLICY
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The most important SKILLS our consultants use are:
- INTERVIEWING:
developing rapport, trust, a relaxed friendly atmosphere using open
and closed non-interrogating type of questions as well as contextual,
differentiation and circular questions.
- BRAINSTORMING:
using the "card and brown paper board" technique to provide
the client with a neutral forum to stimulate innovative thinking and
problem solving scenarios. Brainstorming sessions are also used to drive
Continuous
Improvement Process. Click here
to read more.
- MIND
MAPPING: innovative graphical method to capture and display ideas,
trains clients to perform visual note taking and using mind maps.
Read more about it; click here.
- PROCESS
MAPPING: offers alternatives process mapping to simplify
cross-functional processes and visualize complex processes.
- PROJECT
MANAGEMENT: applies Project Management Body of Knowledge
techniques, helps clients to plan projects and processes, step by
step. Using Gantt and Pert charts help to
understand the project baseline plan, also by looking at network maps
to show the tasks on the Critical Path. Additionally, the use of Linear Responsibility Charts
might be used when specific objectives are assigned
- STATISTICAL ANALYSIS:
gathers data and stimulates thinking, diagnoses and performs
research, typical Statistical
Process Control, Process/Machine Capability Studies & Histograms
and Pareto
charts, probability, frequency and difference analysis and other
statistical applications.
- QFD: Quality Function Deployment
is typically used in the strategic planning of new products and
processes, incorporates a team matrix, also considering existing
(competitor) product functions and integrating customer requirement in a
new product design.
- FMEA:
facilitates Failure
Methods and Effects Analysis methods, helps the client to
find potential product or process failures, quantify them by considering
their Severity, Occurrence and Detection probability to establish the
Risk Priority Number, also including frequency and difference
analysis. Set up Plan Of Actions to investigate or prevent or
develop crisis action plans. Propose alternative Risk Analysis, Root Cause Analysis or 4M-Ishikawa
Cause & Effects problem solving techniques.
- VISION,
MISSION,
OBJECTIVES & STRATEGY
BUILDING: We
will direct you through a Metaphorical or Imaginary Journey process to
establish your Vision. Linked to the Vision, we will help you
determine the Mission
and Objectives. We guide our clients through a 20 strategy
building questionnaire and Mind Maps, getting to know the
S.W.O.T. and 7-Ps
of your product, process or organization, interlinking your Mission,
Vision, setting up your Strategic Objectives, putting your Vision and
Mission into Action.
- INTERPERSONAL
SKILLS: considering your social communication network, physical
and psychological aspects.
- INTERCULTURAL
KNOW-HOW: Teaching differences about language, voice tones, body
language, understanding and respecting other cultures in your
organization.
- TEAM
BUILDING:
Understanding and explaining role definitions, investigation alternative
team structures, Key Performance Areas, taking your groups through 4 phases of team
development. Too many people may confuse (less
focus) the issues, having different viewpoints. Group Dynamics may
not allow the more introvert participants to view their valuable
opinions. The “louder” more extrovert participants may dictate the
feedback given to the facilitator or consultant. Some employees
may also not want to speak freely, with other colleagues present. It
rests upon the facilitator to be aware of these Group Dynamics in order
to balance it as much as possible.
- LEADERSHIP
DEVELOPMENT: Explain and develop leadership skills at various
organizational levels, start moving outside your normal mental frame,
empowerment leads to responsibility being accountable, taking charge of
your environment. Nourishing open dialogue, respect, trust, openness,
challenges, praise and recognition. The language should be
relevant to the company’s culture, e.g. Some companies prefer to
refer to leaders rather than managers. Few employees want to be
“bossed around”; adults in general, want to exercise their own free
will, and then rather to be guided by leaders, taking part of the
responsibilities.
- CONFLICT
MANAGEMENT: Consultants follow the 7-step guideline, a process map to
perform and teach conflict resolution in your organization. Our
consultants identify the cause that led to a problem or dilemma
and design a symptom and a solution.
15. FUNCTION
VALUE ANALYSIS: Function
Value Analysis is a comprehensive examination of the
interconnected functions of a system. It is useful within the framework of
product development in connection with the organization of work processes, in
marketing or in change management. A function is a service furnished by an
object or a person - independent of whether this service is intended or not. The aim of value
analysis can be used to lower the production costs of products whilst
maintaining (or even improving) their existing functions. Alternative 3D - Matrix Diagrams are
used to link and integrate data.
- BENCHMARKING: Part
of Benchmarking might include Employee Satisfaction Analysis, using
the 12 Gallup Measures to get real, anonymous, feedback. There are
many different kinds of benchmarking.
In principal we will:
- Examine your own
company for possible weak points and define the problems.
- Look for a
benchmarking partner who has already solved these problems in the
optimum way.
- Compare and analyze
the way this partner solved these problems.
- On the basis of the
analysis, develop and implement measures to solve your
organization's problems.
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Your Solutions
Designer.
P.O.Box 2715, Krugersdorp, 1740, Gauteng,
South Africa
admin@peproj.com
Old Sayings:
"Don't Debate;
Demonstrate!!"
"Lead;
by setting an example."
Up for a
Challenge?
Try
something new...
-a
hairstyle
-a
different parking spot
-a
new seating spot
-a
new route home from work
-using
your other hand
-try
using one eye, only
The Interview
To enable our consultants to
solve a problem, we need to know the details.
Quality
Function Deployment:
A unique tool to integrate
customer specifications and requirements, when developing a new
product."
Value
Stream Mapping:
A unique graphical tool to integrate
Product and Information flow, Door to Door."
Affinity
Diagram:
"Unify Ideas?"
Brain
Writing:
"108 Ideas,
under 30 minutes,
from 6 participants
Random Simulation:
"Analogize your
Problems"
Mind
Mapping:
"Visualize your Notes"
Leadership Development:
Imagine your company's
performance and efficacy when every employee is an empowered leader. We
can help and develop leadership in your organization.
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