QUALITY FUNCTION DEPLOYMENT

YOUR TECHNOLOGY PARTNER IN:

QUALITY FUNCTION DEPLOYMENT

CONSULTING
8 ROLES WE PLAY
OUR CONSULTING TOOLBOX
OUR MODUS OPERANDI

INNOVATION MANAGEMENT
PRODUCT DEVELOPMENT
CIP vs. INNOVATION
LEAN CONCEPTS IMPLEMENTATION
CASES

PROJECT MANAGEMENT
5 PHASES
9 KNOWLEDGE AREAS
GENERAL

MAINTENANCE MANAGEMENT
MAINTENANCE DEVELOPMENT
MAINTENANCE MODELS
BENCHMARKING
METHODS TO OPTIMIZE
INTERNATIONAL STANDARDS

CHANGE MANAGEMENT
WHY CHANGE?
5 PHASES OF CHANGE
BEHAVIORS AND BELIEVES
4 CHARACTERS
CHANGE CONSIDERATIONS
HOW TO CHANGE

KNOWLEDGE MANAGEMENT
LEARNING SYSTEMS
LEARNER TYPES
LEARNING METHODS
LEARNING ASSESSMENTS
SOCIAL ANALYSIS
IMPLEMENTATION

ABOUT.....
WHO WE ARE
OUR VISION
OUR MISSION
OUR STRATEGY
OUR CONSULTANTS
OUR POLICY

QFD is a process to determine customer requirements and specifications when developing a new product or process. We use this unique process to look at existing product or processes, evaluate and investigate them, determine their unique functions and finally incorporate the improvements in a new design or development. QFD is a type of Function and Value Analysis integrating current status and future development of a product or process. It is a communication method to investigate current quality standards and establish future quality improvements with a new design. The communication forum includes internal and external participation:

· the client,

· the manufacturer,

· the opposition specialist,

· the material supplier,

· the end user,

· manufacturing, technical and engineering staff

· financial, IT and assembly specialists

The communication is led around the client and the product, then about the product and the parts, about the parts and the manufacturing process, the manufacturing process and the works instructions.

The House Of Quality is built in 10 basic steps:

1. The Customer's Voice - Establish Specification

2. Specification Evaluation

3. Define Guarantees, Sales Pitches and Complaints

4. Specification Prioritization - Critical Customer Requirement

5. Define the Material, Man, Machine and Method Specifications

6. Competitor Product Analysis - Current & Future State (4M-Method)

7. Establish Test Methods - Current & Future State

8. Probability Analysis - To reach future goals

9. Determine Critical Manufacturing Specifications

10. Correlate Various Manufacturing Specifications (Completing the Roof)

Your Solutions Designer.
P.O.Box 2715, Krugersdorp, 1740, Gauteng, South Africa admin@peproj.com

Quality Function Deployment:
A unique tool to integrate customer specifications and requirements, when developing a new product."

Statistical Process Control:
Unique techniques to assure sustainable and continuous quality and reliability."

Value Stream Mapping:
A unique graphical tool to integrate Product and Information flow, Door to Door."

Affinity Diagram:
"Unify Ideas?"

Brain Writing:
"108 Ideas,
under 30 minutes,
from 6 participants"